STANDARD REFUND TERMS

Products purchased from Cloud84 may be refunded only if cancelled within the following timeframe:

Annual Plans+ – Within 30 days of the date of the transaction

Monthly Plans*+ – Within 3 days of the date of the transaction.

*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Cloud84 in accordance with the terms and conditions of the applicable product or service agreement

You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.

Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.  Please see below for refund terms applicable to such products.  

This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.

PRODUCTS WITH SPECIAL REFUND TERMS

Digital Signature

Digital Signature fees are non-refundable when Approved. We may refund money at pre-approval stage.

Domain Names

No Refund when domain name is bought.

Web Hosting

Refundable during first week.

SSL Certificate

No Refund for SSL Certificates.